Domestic and International Air Ambulance Service

Guaranteed 60 Minutes Emergency Response               

Having the Best Response time in the air ambulance industry we can depart immediately from our Miami headquarters to Domestic or International popular destinations including:

​​​

• United States

• Canada

• Caribbean including Cuba

• Mexico and Central America

• South America

Why Miami is the gateway for Latin America and the Caribbean

Miami is where the medicine and the geography line up. It is the closest major US medical hub to the Caribbean and to most of northern South America, it has the customs and immigration infrastructure to receive an international medical flight at any hour, and its hospitals routinely admit patients arriving from abroad. A patient leaving Cancún reaches Miami in roughly an hour and twenty minutes of flight; from Santo Domingo it is about two hours; from Caracas around three. Those numbers are why families in the region end up here rather than somewhere further north.

What a transport into Miami actually requires

Four things have to line up, and only one of them is the aircraft. A receiving hospital has to accept the patient in writing. The patient has to be documented well enough to clear customs and immigration on arrival. Ground ambulances have to be waiting at both ends. And the aircraft has to be configured for the specific patient — ventilator, hemodynamic monitoring, infusion pumps, suction, oxygen sized for the leg with reserve, and the crew to run all of it. We quote those four as a single flat price in writing before anything moves.

Flights inside the United States

Not every case is international. We fly domestic transports between US hospitals as well, most often when a patient needs a burn unit, a transplant programme, a cardiac catheterisation lab or a specialist centre that the admitting hospital does not have. We have a page for every state with its gateway airport, flight time from Miami and the insurance-authorisation picture that applies there — start at domestic air ambulance and pick your state.

When your insurer says no

Commercial plans deny air ambulance transports as not medically necessary or out of network every day, and the denial usually arrives at the worst moment: once the patient is finally stable enough to move and the clinical window is closing. A denial is not the end of the matter. The transport can proceed while the appeal runs in parallel, and if the appeal succeeds the reimbursement is applied to the balance. What does not work is waiting weeks for a decision while the window closes.

Who operates the flight

Jet Rescue has been flying critical care patients since 1994, and MED JETS S.A. de C.V. was incorporated in 1996. We operate our own aircraft under AOC MTS/2015 with our own flight physicians and flight nurses, and we hold an air ambulance licence from the State of Florida — the only Mexican company that does, verifiable in the Florida Department of Health public register. For transport into the United States, Med Jets USA Inc. acts as an indirect air carrier under U.S. DOT Order 83-1-36. We also fly ECMO, and hold the world distance record for ECMO transport twice over.

Questions families ask first

How quickly can you fly? With a bed accepted and the patient stable enough to move, most transports are scheduled the same day. Can someone travel with the patient? Usually yes, depending on aircraft and medical configuration; it is confirmed at quoting and costs nothing extra. Do you take ventilated and neonatal patients? Both — neonatal transports fly with a transport incubator and neonatal intensive care staff. Will the price move? No. The quote is flat; only a change of destination or medical configuration alters it, authorised in writing first. Do you bill insurance directly? Yes, when the policy covers the transport and the authorisation is issued.